![]() Our lobby bar is certainly an ideal place to relax with a few drinks in the evening, in the company of our bartenders who always serve with a smile and great drinks. We appreciate your preference for the beach and the tranquil atmosphere it offers. It is also great to know that our rooms exceeded your expectations. Our cafeteria also aims to offer a delightful experience. We are delighted that you enjoyed the variety of dining options, particularly the Mexican restaurant and our buffet. Our beautiful gardens, abundant wildlife, and friendly staff are just some of the highlights of the OMR family. We are delighted to hear that you had a wonderful experience during your two-week stay. had a great time, HIGHLY recommend…ĭear Guest, Thank you for your kind words and for choosing to stay with us at Ocean Maya Royale. and I stomped my foot twice and they went about their business. Now they will tell you when you check in, do not feed the animals - they are annoying but hey. Did I mention the drinks will get you drunk? Not watered down AT ALL. The grounds are well manicured and every fifteen feet there's something to take a picture in front of Two pools, a calm one and of course the one with the swim up bar is party central. Great room, large enough bathroom and all the amenities with daily turn down service. I was booked into villa #12 which gave m e pool/beach access - perfect room, anything along 12 (10, 11 etc) are perfect but a walk back to the reception area, buffet and nightly entertainment. maybe because I wanted them to KEEP GOING lol. Room service is timely and tasty! They have the best ceviche I have eaten in YEARS. If you like to dress up and fine dine then this would be great. We also dines at the Blue Moon which was super "fancy" but not quite my cup of tea. Food: I am a vegan so I am always bothered by the lack of options, however this was NOT the case, I particularly enjoyed the buffet. If you can do without the ocean water you will be fine, if the beach is a must you can enjoy the sand or fight thru the seaweed OR walk a little under a mile and you'll be able to enter the water freely. The smell is a bit annoying but the bartenders seem like they are on a mission to keep you drunk so just drink and you wont smell a thing. Mother nature brings it back faster than they can load it. They have staff shoveling it off the beach before the sun rises. SEAWEED, there is NOTHING anyone anywhere can do about this. Let me just start with the bad, and the biggest complaint I see in reviews. Ok, this was an experience! I will try to cover as much as I can. We look forward to welcoming you soon to enjoy cocktails on the beach and #FeelTheOcean together. Also, you have the perfect excuse to visit us again and enjoy the nightly entertainment we have. Unfortunately the whole coastline has an algae problem but it is a natural phenomenon that we cannot avoid but thank you for recognizing the work of all the team that cleans the beach day by day. ![]() On the other hand, it is good to know that you enjoyed the activities we had for you. We are glad to hear that the problem with the buffet was solved the next day. Thank you very much for your preference, we are glad to know that your second stay with us was amazing and the guest service team was super attentive with you, taking care of your experience and providing excellent service, Allein, Juan and Roberto, can make a moment an unforgettable experience, also, they will always work with all the hotel team to meet your expectations and give the best. Thank you for the comment on this platform. Hotels near Cenote "el Burrodromo" Mayakobaĭear Guest.Hotels near Rosewood Spa at Rosewood Mayakoba.Playa del Carmen Cheap Pet Friendly Hotels.Playa del Carmen All Inclusive Honeymoon Resorts.Playa del Carmen Pet Friendly Beach Hotels.Playa del Carmen All Inclusive Beach Hotels.Playa del Carmen All Inclusive Spa Hotels.Pet Friendly Hotels in Playa del Carmen.Barcelo Hotels & Resorts in Playa del Carmen.Iberostar Hotels & Resorts in Playa del Carmen.RIU Hotels & Resorts in Playa del Carmen.
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